Terms of service

1. About these terms

These terms are an agreement between you and [COMPANY LEGAL NAME], [REGISTERED ADDRESS] (“we”, “us”), which operates Kids Books with Heart.Kids Books with Heart is owned by the team behind Lawley Publishing; see our conflict-of-interest policy. By creating an account or submitting a book, you accept these terms.

2. Accounts

You must be at least [MINIMUM AGE] years old to create an account. Keep your details accurate and your password private; you are responsible for activity under your account.

3. Submitting a book

• You confirm that you are the book’s author or publisher, or are authorized by them to submit it, and that the details you enter are accurate.
• You allow us and the reviewer we assign to read the book for the purpose of the review, and allow us to show the book’s details and cover image with the published review. [SCOPE AND DURATION OF THIS LICENSE]
• Our editors may decline a submission before the review is finished. We will always tell you why.

4. Editorial independence

You pay for a review, not for a verdict. The reviewer alone decides what the review says and which verdict it gives. You cannot read, edit, approve or veto a review before it is published. Our editors check reviews for factual accuracy only; they do not change a reviewer’s opinion or verdict. Reviewers are not told which package you chose or what you paid.

Every approved review is published, whatever its verdict, including “Not recommended”. Every published review carries this statement: “Commissioned review. Paid for by the author or publisher. The reviewer was not told which package was purchased, and the author did not see this review before it was published.”

5. Using your review

You may quote your published review on your book’s cover, your website and retailer listings, credited to Kids Books with Heart and, where practical, linked to the review page. Do not change quoted words or present a quotation in a way that changes its meaning. Copyright in reviews: [COPYRIGHT OWNER AND QUOTATION TERMS].

6. Prices and payment

Package prices are shown on our packages page in [CURRENCY]. The price of your submission is fixed when you confirm your package; later price changes do not affect it. You pay by card through Stripe or by invoice, as shown when you confirm. Taxes: [TAX TREATMENT].

7. Cancellations and refunds

You can cancel a submission at any time before you pay, at no cost. After payment: [REFUND POLICY, INCLUDING SUBMISSIONS DECLINED AFTER PAYMENT].

8. Turnaround

Each package states its turnaround, counted from the day your payment is received, and your dashboard shows the due date. If a review is late: [REMEDY FOR MISSED DUE DATES].

9. Acceptable use

• Upload only files you have the right to share, free of malware.
• Do not try to access other people’s accounts, files or submissions.
• Do not use the site for anything unlawful, or to harass anyone.
• Do not misrepresent a review, its verdict or who wrote it.

10. Corrections and complaints

If a published review contains a factual error, tell us and an editor will look into it. We correct factual errors, never opinions, and we do not remove a review because its verdict is critical. [COMPLAINTS AND TAKEDOWN PROCEDURE]

11. Disclaimers and liability

Reviews express the honest opinions of their reviewers. We do not guarantee any particular verdict, sales result or outcome from a review. [LIMITATION OF LIABILITY]

12. Governing law

[GOVERNING LAW AND JURISDICTION]

13. Changes to these terms

If we change these terms, we will update the effective date above. Changes do not affect a submission you have already paid for.

14. Contact

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. You can also reach us through our contact form.