Privacy policy

1. Who we are

Kids Books with Heart (“we”, “us”) is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS]. It is owned by the team behind Lawley Publishing. For privacy questions, email [PRIVACY CONTACT EMAIL] or use our contact form.

2. Information we collect

Account information

Your name, email address and password when you create an account. We store your password only as a salted, one-way hash; we cannot read it.

Books and submissions

The details you enter about a book (title, credited authors and illustrators, publisher, age range, genre and formats), the files you upload (a manuscript PDF and a cover image), the package you choose and the progress of your submission.

Payments

Card payments are processed by Stripe. We receive the payment status, the amount and Stripe’s reference numbers, but never your full card details. For payments by invoice: [INVOICING PROVIDER AND PROCESS].

Messages

The name, email address, subject and message you send through our contact form.

Technical information

A session cookie while you are signed in (see section 6). Your IP address is used for a short time to limit repeated sign-in attempts and form submissions. Our hosting provider may also keep server logs: [SERVER LOG RETENTION].

3. How we use your information

• To create and run your account, including password resets.
• To have your book reviewed and to publish or deliver the review.
• To take payment for the package you choose.
• To send you service emails about your account and submissions.
• To answer messages you send us.
• To keep the site secure and prevent abuse.

Legal basis for processing, where required: [LEGAL BASES UNDER APPLICABLE LAW].

4. Who can see your book and files

Your manuscript is available only to you, the reviewer assigned to your book, and our editors and administrators. Reviewers are never shown what you paid or which package you chose. When a review is published, the book’s details and cover image appear on the review page for everyone to see.

5. Published reviews

Published reviews, together with the book details and cover, are public. Your account name and email address are never shown on a review page; the book is credited to the authors and illustrators you entered.

6. Cookies

We use one strictly necessary cookie, __Host-kbwh_session, to keep you signed in. It lasts up to 30 days and is removed when you sign out. We do not use advertising or analytics cookies. If you pay by card, Stripe’s checkout pages set their own cookies under Stripe’s privacy policy.

7. Service providers

We share information only with providers that help us run the site: hosting ([HOSTING PROVIDER]), email delivery ([EMAIL PROVIDER]) and card payments (Stripe). We do not sell personal information.

8. How long we keep information

[RETENTION PERIODS FOR ACCOUNTS, FILES, PAYMENT RECORDS AND MESSAGES]

9. Your rights

You can ask to see, correct or delete the personal information we hold about you by contacting [PRIVACY CONTACT EMAIL]. You can update your name and password at any time in your account. [RIGHTS AND SUPERVISORY AUTHORITY UNDER APPLICABLE LAW]

10. Children

Kids Books with Heart is written for adults: parents, teachers, librarians, authors and publishers. It is not directed at children, and we do not knowingly collect personal information from children.

11. Security

Passwords are stored as salted hashes, uploaded files are served only after a permission check, and the site is served over HTTPS. No system is perfectly secure, so please use a password you do not use elsewhere.

12. Changes to this policy

If we change this policy, we will update the effective date above and, for significant changes, tell account holders by email.